Maple X Financial Privacy Policy

Last Updated: July 18, 2026

1. Overview

Maple X Financial (“Maple X Financial,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect and use your personal information when you visit our website, request business funding, schedule an appointment, or otherwise communicate with us (collectively, the “Services”).

Please read this Privacy Policy to understand our policies and practices regarding your personal information and how we will handle it. If you do not agree with our policies and practices, do not use our Services. By accessing or using our Services, you agree and consent to this Privacy Policy.

Maple X Financial may change this Privacy Policy at any time, at its discretion. Your continued use of our Services after we make changes is deemed to be acceptance of and consent to those changes, so please check this Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by our Terms of Service.

2. The Types of Information We Collect and How We Collect It

We may collect two types of information from you: Personal Information and Non-Personal Information (collectively, “Information”).

“Personal Information” refers to data by which you may be personally identified, such as your name, company name, email address, telephone number, mailing address, and funding request or business details.

“Non-Personal Information” means data that is about you but does not identify you specifically, such as aggregated website usage statistics.

We collect Information:

Directly from you. When you submit a funding inquiry, schedule an appointment, upload documents, or otherwise contact us, we ask for information such as your name, contact details, business information, and funding request details in order to fulfill your request. If you submit any Personal Information about other people to us (for example, a co-applicant or business partner), you are responsible for making sure you have the authority to do so.

Automatically. As you navigate our website, we collect information about how you interact with it through cookies, Google Analytics, and similar technologies, including your IP address, browser type, and usage information.

From third parties. We may receive information from service providers and platforms we use to operate our business, such as our website hosting, scheduling, and communications providers, where necessary to provide our Services to you.

3. How We Use the Information We Collect

We use Personal Information that we collect about you or that you provide to us for the following purposes:

To provide and improve our Services. We use information to respond to funding inquiries, evaluate financing options, schedule appointments, and provide customer support. We use information such as your IP address to maintain the security and proper functioning of our website. We use cookies and Google Analytics to understand how visitors use our website and to improve its functionality.

For business operations. We use information to perform accounting, billing, and recordkeeping, to comply with legal and regulatory obligations, and to protect our legal rights.

To communicate with you. We use your contact information to respond to your inquiry, send appointment confirmations and reminders, provide updates on your funding request, and — where you’ve separately opted in — send marketing communications about our services.

Customer Care SMS. If you provide your mobile number and consent, Maple X Financial may send you text messages regarding appointment confirmations, appointment reminders, and updates about your funding inquiry or application status. We do not use SMS consent to send unrelated third-party marketing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

For statistical purposes. We may compile website statistics and traffic reports to help us understand visitor needs and improve the overall experience of our Services.

LEGAL BASIS FOR OUR USE (APPLICABLE ONLY TO EEA AND UNITED KINGDOM VISITORS): If you are located in the European Economic Area or the United Kingdom, our legal basis for collecting and using your Personal Information will depend on the specific context. We collect Personal Information from you only where we have your consent, where we need it to perform a contract with you, where we have a legal obligation to do so, or where the processing is in our legitimate business interests and not overridden by your data protection interests or fundamental rights and freedoms. If you have questions about the legal basis for a specific processing activity, please contact us using the details in the “How to Contact Us” section below.

4. Retention of Your Personal Information

We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. We may retain your Personal Information for a longer period in the event of a dispute or if we reasonably believe there is a prospect of litigation relating to our relationship with you. In some circumstances you can ask us to delete your data — see “Your Legal Rights” below.

5. How We Protect Your Information

We maintain reasonable administrative, technical, and organizational security measures designed to protect your Personal Information against loss, destruction, and unauthorized or unlawful access, alteration, use, or disclosure. We require our service providers to apply similar protections when they access or use Personal Information we share with them. No technology, data transmission, or system can be guaranteed to be 100% secure. If you believe your interaction with us is no longer secure, please notify us immediately using the contact details below.

6. When We Share Your Information

We do not sell your Personal Information. We may share your Personal Information as follows:

With service providers. Our authorized vendors and service providers — including our website hosting, funding partners, scheduling, and communications platforms such as GoHighLevel (LeadConnector), JustCall, and Calendly — may require Personal Information to provide services we’ve contracted for. Our agreements with these providers include provisions to protect your Personal Information and limit its use to the purposes we’ve authorized.

With financing partners. Where necessary to evaluate or process your funding request, we may share your business and funding information with lenders or funding partners.

For legal reasons. We may disclose Personal Information when required by law, to respond to legal process, to protect our customers, to protect lives, to maintain the security of our Services, or to protect our legal rights.

In a business transaction. We may disclose Personal Information as part of a contemplated or actual corporate transaction, such as a merger, sale, or transfer of all or part of our business or assets.

With your consent. We may disclose your Personal Information to any other person or entity where you consent to the disclosure.

Mobile Information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We also may share non-personally identifiable, aggregated, or anonymized information with service providers for purposes such as analysis and improving our Services.

7. Information From Children

We do not knowingly collect, use, or disclose Information from children under 16. If we learn that we have collected the Personal Information of a child under 16 — or the equivalent minimum age depending on the jurisdiction, such as 13 in the United States under the Children’s Online Privacy Protection Act — we will take steps to delete the information as soon as possible. Our Services are intended for use by individuals 18 years of age or older. If you become aware that Information of a child has been provided to us, please contact us using the details below.

8. Links to Other Websites and Services

We are not responsible for the privacy practices of websites or services linked to or from our Services. The inclusion of a link does not imply our endorsement of the linked site or service. This Privacy Policy does not address, and we are not responsible for, the privacy policies and practices of third parties, including social media platforms, wireless service providers, or other organizations not operating on our behalf.

9. Do Not Track

Some browsers incorporate a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. At this time, our website does not respond to DNT signals.

10. Your Legal Rights

Depending on where you live, you may have rights to request access to or correction of your Personal Information, request deletion of your Personal Information, and make choices about the marketing communications you receive. See below for more information depending on your location. You can exercise these rights by contacting us using the details in the “How to Contact Us” section. We may need to verify your identity before fulfilling your request, and in some cases we may need to retain certain information for recordkeeping, legal, or transaction-completion purposes even after a deletion request.

11. California Privacy Rights

This section applies to California residents and provides information about your rights under the California Consumer Privacy Act ("CCPA"), as amended. Subject to certain exceptions, the CCPA grants California residents the right to: be notified about the collection, use, and disclosure of Personal Information; request access to, deletion of, or correction of Personal Information; opt out of the sale or sharing of Personal Information (where applicable); limit the use of Sensitive Personal Information; and not be discriminated against for exercising these rights.

Maple X Financial does not sell your Personal Information. You can request access to, correction of, or deletion of your Personal Information using the contact details below. You may designate an authorized agent to make a request on your behalf, subject to identity verification.

The categories of Personal Information we collect, use, and disclose about California residents are:

Identifiers (name, email, phone, address, IP address)
Collected: Yes
Disclosed to Service Providers: Yes
Sold: No

Commercial Information (funding requests, services inquired about)
Collected: Yes
Disclosed to Service Providers: Yes
Sold: No

Internet or Network Activity (website usage, cookies)
Collected: Yes
Disclosed to Service Providers: Yes
Sold: No

Sensitive Personal Information (e.g., SSN, financial account numbers)
Collected: Only if voluntarily submitted as part of a funding application
Disclosed to Service Providers: Yes, to financing partners as needed to process your request
Sold: No

Geolocation, Biometric, or Protected-Class Information
Collected: No
Disclosed to Service Providers: No
Sold: No

12. Colorado Privacy Rights

This section applies to Colorado residents and describes your rights under the Colorado Privacy Act (“CPA”), including the right to be notified about our collection and use of your Personal Information, request access, deletion, or correction of your Personal Information, and opt out of targeted advertising, sale, or certain profiling. You may exercise these rights using the contact details below. If we decline to take action on your request, you have the right to appeal by contacting us. You may designate an authorized agent to submit a request on your behalf, subject to identity verification.

13. Connecticut Privacy Rights

This section applies to Connecticut residents and describes your rights under the Connecticut Data Privacy Act (“CTDPA”). You may exercise your rights using the contact details below. If we decline to take action on your request, you have the right to appeal by contacting us.

14. Utah Privacy Rights

This section applies to Utah residents and describes your rights under the Utah Consumer Privacy Act (“UCPA”). You may exercise your rights using the contact details below.

15. Virginia Privacy Rights

This section applies to Virginia residents and describes your rights under Virginia’s Consumer Data Protection Act (“VCDPA”), including the right to be notified about our collection and use of your Personal Information, request access, deletion, or correction of your Personal Information, opt out of targeted advertising, sale, or certain profiling, and not be discriminated against for exercising these rights. You may exercise these rights using the contact details below. If we decline to take action on your request, you have the right to appeal by contacting us.

16. International Visitors

Maple X Financial is based in the United States. If you access our website or Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

17. Changes to This Policy

We may update this Privacy Policy periodically. Updates become effective when posted on this website, and your continued use of our Services after changes are posted constitutes acceptance of those changes.

18. How to Contact Us

Maple X Financial 2112 Boll Street #533 Dallas, TX 75204 Phone: (901) 589-5801 Email: [email protected]

For more information about our Terms of Service, click here.

Website SMS Consent Language

By providing your phone number and submitting this form, you agree to receive text messages from Maple X Financial regarding your funding inquiry, appointment confirmations, appointment reminders, and application status updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of obtaining financing.